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    Effective Date: December 29, 2025
    Last Updated: December 29, 2025

    Acceptance of This Policy

    By accessing, using, or continuing to use any services provided by Miller Tech Services, including web hosting, cloud infrastructure, reverse proxy services, and related offerings, you acknowledge that you have read, understood, and agree to be bound by this Acceptable Use Policy (“AUP”), as well as our Terms and Conditions and Privacy Policy, all of which are incorporated by reference. If you do not agree to this AUP, you must not use, and must immediately discontinue use of, the Services.

    Miller Tech Services (“we,” “us,” or “our”) invites you to use our website and related services, including but not limited to managed IT services, consulting, and web hosting services (collectively, the “Services”).

    We provide visitors and customers access to our website located at www.mtslex.com and related domains (the “Website”) subject to the following Terms and Conditions (“Terms of Use”), which may be updated from time to time without prior notice. By accessing or using the Website or any Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use and our Privacy Policy, which is hereby incorporated by reference (collectively, this “Agreement”). If you do not agree to these Terms, you must not use the Website or Services.

    Capitalized terms not otherwise defined herein shall have the meaning set forth in our Privacy Policy.

    1. Website Usage

    We provide visitors (“Visitors”) access to publicly available portions of the Website. Visitors are individuals who do not register for paid Services.

    Visitors may:

    1. View publicly available content on the Website; and
    2. Contact us via email or contact forms.

    Certain Services, including web hosting, managed services, and related offerings, may require execution of a separate service agreement, subscription, or order form.

    2. Eligibility and Restrictions

    The Website and Services are intended for individuals aged 13 years or older. If you are under the age of majority in your jurisdiction, you may use the Website only with the consent and supervision of a parent or legal guardian.

    You agree not to:

    • Use the Website or Services for any unlawful purpose;
    • Interfere with or disrupt the operation or security of the Website or hosting infrastructure;
    • Attempt to gain unauthorized access to systems, networks, or data;
    • Upload, transmit, or store malicious code, malware, or harmful content.

    3. Intellectual Property

    The Website contains content including, but not limited to, text, graphics, images, logos, videos, software, and documentation (collectively, the “Content”). The Content is owned by or licensed to Miller Tech Services and is protected by U.S. and international intellectual property laws.

    You may view Content for personal, non-commercial use only. No other use is permitted without prior written consent from Miller Tech Services. All rights not expressly granted are reserved.

    4. Web Hosting Services

    4.1 Scope of Hosting Services

    Miller Tech Services may provide web hosting, cloud hosting, virtual servers, application hosting, backups, and related infrastructure services (“Hosting Services”). Hosting Services are provided subject to these Terms and any applicable service agreement, acceptable use policy, or order form.

    4.2 Customer Responsibilities

    You are solely responsible for:

    • All content hosted, uploaded, or transmitted through your Hosting Services;
    • Ensuring hosted content complies with all applicable laws and regulations;
    • Maintaining current backups unless backup services are explicitly included in your hosting plan;
    • Securing credentials and access to hosted environments.

    4.3 Prohibited Content and Use

    You may not use Hosting Services to host, store, or distribute:

    • Illegal, infringing, defamatory, or obscene content;
    • Malware, botnets, phishing pages, or exploit frameworks;
    • Content that violates third-party intellectual property or privacy rights;
    • Excessive resource usage that degrades service for others.

    We reserve the right to suspend or terminate Hosting Services for violations of this section.

    4.4 Availability and Uptime

    Hosting Services are provided on a commercially reasonable basis. While we strive for high availability, no hosting service is guaranteed to be uninterrupted or error-free. Scheduled maintenance, emergency maintenance, or events beyond our control may result in temporary service interruptions.

    4.5 Data Loss and Backups

    Unless expressly stated in writing, Miller Tech Services does not guarantee backups or data retention. You are strongly encouraged to maintain independent backups of all hosted data. We are not responsible for data loss except where required by applicable law.

    4.6 Termination

    We may suspend or terminate Hosting Services immediately for:

    • Violations of these Terms;
    • Non-payment;
    • Security threats or abuse;
    • Legal or regulatory requirements.

    Upon termination, data deletion may occur without recovery unless otherwise agreed in writing.

    5. External Sites

    The Website may contain links to third-party websites (“External Sites”). These links are provided for convenience only. We do not endorse and are not responsible for the content, accuracy, or practices of External Sites. Accessing External Sites is at your own risk.

    6. Compliance with Applicable Laws

    The Website and Services are operated from the United States. You are solely responsible for compliance with applicable local, state, federal, and international laws, including data protection and export regulations.

    7. Digital Millennium Copyright Act (DMCA)

    Miller Tech Services respects the intellectual property rights of others. We will investigate copyright infringement claims and remove infringing material where appropriate in accordance with applicable law.

    8. Limitation of Liability

    To the maximum extent permitted by law, Miller Tech Services shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, revenue, or business interruption, arising out of or related to the use of the Website or Services, including Hosting Services.

    9. Disclaimer of Warranties

    The Website and Services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

    Miller Tech Services SMS/MMS Program Terms & Conditions

    Program Description

    When opted-in, you may receive SMS/MMS messages including service inquiries, estimates, appointment confirmations, project updates, and follow-ups.

    Program Frequency

    Message frequency varies.

    Opt-Out

    Reply “STOP” to unsubscribe. Reply “START” to re-enroll.

    Help

    Reply “HELP” or contact us via our Contact Us Form.

    Interruption

    Carriers are not liable for delayed or undelivered messages.

    Costs

    Message and data rates may apply.

    Privacy

    See our Privacy Policy for details.

    Acceptable Use Policy (AUP)

    Effective Date: July 01, 2024
    Last Updated: July 01, 2024

    This Acceptable Use Policy (“AUP”) governs the use of services provided by Miller Tech Services (“MTS,” “we,” “us,” or “our”), including but not limited to web hosting, cloud services, virtual servers, reverse proxy services, managed infrastructure, and related offerings (collectively, the “Services”).

    This AUP is incorporated by reference into our Terms and Conditions and applies to all customers, users, and any party accessing Services through a customer account (“Customer,” “you,” or “your”).

    1. Purpose of This Policy

    The purpose of this AUP is to:

    • Protect the security, stability, and performance of our infrastructure;
    • Ensure lawful and appropriate use of Services;
    • Define prohibited activities;
    • Establish clear enforcement authority.

    Failure to comply with this AUP may result in suspension or termination of Services.

    2. Acceptable Use Standards

    You agree to use the Services only for lawful, authorized, and intended purposes. You are solely responsible for all activity occurring under your account, including actions taken by users, contractors, or automated systems you control.

    3. Prohibited Content and Activities

    The following uses are strictly prohibited:

    3.1 Illegal or Harmful Content

    • Content that violates local, state, federal, or international law;
    • Fraud, scams, deceptive practices, or impersonation;
    • Copyright or trademark infringement;
    • Obscene, exploitative, or abusive material.

    3.2 Malware and Abuse

    • Malware, ransomware, spyware, botnets, or command-and-control systems;
    • Phishing websites, credential harvesting, or email abuse;
    • Exploit kits or vulnerability scanning tools without authorization.

    3.3 Network and Infrastructure Abuse

    • Denial-of-service (DoS/DDoS) attacks or participation therein;
    • Excessive or abusive consumption of CPU, memory, disk, or network resources;
    • Cryptomining or similar compute-intensive workloads without prior written approval;
    • Circumventing rate limits, firewalls, access controls, or reverse proxy protections.

    3.4 Unauthorized Access

    • Attempting to access systems, data, or networks without authorization;
    • Port scanning or penetration testing of MTS or third-party infrastructure without written permission.

    4. Hosting, Cloud, and Reverse Proxy Use

    4.1 Hosting Responsibilities

    Customers are solely responsible for:

    • All websites, applications, and data hosted;
    • Ensuring hosted content is secure, patched, and compliant;
    • Managing credentials and access permissions.

    4.2 Reverse Proxy and SSL Services

    Where reverse proxy, SSL termination, or similar services are provided:

    • These services are intended for traffic routing and security enhancement only;
    • MTS is not responsible for application-level vulnerabilities or misconfigurations behind the proxy;
    • Abuse or misconfiguration resulting in security risk may result in service suspension.

    5. Service Availability (SLA-Lite)

    Services are provided on a commercially reasonable, best-effort basis.

    • No uptime, performance, or availability guarantee is provided unless explicitly stated in a separate written agreement;
    • Temporary interruptions may occur due to maintenance, upstream provider issues, security events, automation actions, or circumstances beyond reasonable control.

    6. Automation and Provisioning Systems

    MTS uses automated systems (including but not limited to Paymenter, Proxmox, and orchestration platforms) to manage Services.

    You acknowledge and agree that:

    • Services may be provisioned, modified, suspended, or terminated automatically;
    • Enforcement actions may occur without manual review;
    • Automation errors do not create liability beyond what is stated in our Terms and Conditions.

    7. Third-Party Infrastructure

    Services may rely on third-party providers, including data centers, transit providers, software vendors, and security platforms.

    MTS is not responsible for:

    • Outages, limitations, or policy changes imposed by third parties;
    • Data loss or service disruption caused by third-party failures beyond our reasonable control.

    8. Enforcement and Suspension

    MTS reserves the right, at its sole discretion, to:

    • Monitor usage to ensure compliance;
    • Suspend or restrict Services immediately if use poses a security, legal, or operational risk;
    • Remove or disable access to offending content.

    Where feasible, notice may be provided, but no notice is required where immediate action is necessary to protect systems, customers, or third parties.

    9. Termination

    Repeated or severe violations of this AUP may result in permanent termination of Services.

    Upon termination:

    • Access to Services will cease;
    • Data may be deleted without recovery unless otherwise agreed in writing;
    • Outstanding balances remain due.

    10. Limitation of Liability

    To the maximum extent permitted by law:

    • MTS is not liable for damages arising from enforcement actions taken under this AUP;
    • Enforcement decisions made in good faith do not constitute breach of contract.

    11. Changes to This Policy

    We may update this AUP from time to time. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.

    12. Contact Information

    If you have questions regarding Out Terms of Service or Acceptable Use Policy, please contact us:

    Email: [email protected]
    Website: www.mtslex.com

    Contact us: using our contact us page